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Author Topic: DellMMKb.exe at 50% CPU usage after disabling Terminal Services  (Read 4074 times)

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Offline 5CheeseLasagna

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[I have changed the title to reflect the edit at the bottom.  This was a question, but I ended up figuring it out]

I have XP Pro SP2, and I just finished disabling unnecessary services using http://www.blackviper.com/WinXP/Archive/servicecfg.htm.  After doing so, DellMMKb.exe now uses 50% of the CPU.

For those who don't know what DellMMKb.exe is:  It's DellTouch.  DellTouch is for my Dell multimedia keyboard (but this isn't a pre-built, if that's what you may be thinkin').  It is no longer functioning properly, and so I tried starting Human Interface Device Access, but now it says that the module could not be found.  If I uninstall DellTouch and re-install and go to configure one of the buttons, it doesn't allow me to.  It brings up the dialog box, but many of it's elements are missing.  For example, I like the Home button on my keyboard to be Mute.  So, I open up DellTouch, go to click on Mute, and the dialog box has that look as though I were trying to open this up on a really slow system, such as a 133MHz Pentium with 8MB of ram.  But it's just stuck.

For now, I will set all of the Disable services to Manual to see if this can be a temporary fix in the mean time.

I know this was long, so here's a quick summary:

1.  I have XP Pro SP2.
2.  I disabled all unnecessary services according to http://www.blackviper.com/WinXP/Archive/servicecfg.htm
3.  DellMMKb.exe now eats 50% CPU usage.


Thank you in advance for your time.  I sincerely appreciate it.


Edit: lol I fixed it.  I guess I couldn't let this rest.  After setting all of the Disabled services to manual, I set them to Disable one at a time, rebooting after each.  Through this process, I learned that having Terminal Services set to Disabled was the culprit.  So now everything is golden!

Perhaps somebody can benefit from my little adventure. :)
« Last Edit: May 04, 2008, 03:49:29 am by 5CheeseLasagna »

Offline Black Viper

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Re: DellMMKb.exe at 50% CPU usage after disabling Terminal Services
« Reply #1 on: May 04, 2008, 06:58:58 am »
Glad you could get it fixed and I updated the service description (SP3, though) with the new information.
Charles "Black Viper" Sparks
www.blackviper.com

Offline 5CheeseLasagna

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Re: DellMMKb.exe at 50% CPU usage after disabling Terminal Services
« Reply #2 on: May 04, 2008, 04:26:23 pm »
Oh cool.  Thank you for letting me know!  It's a really nice feeling to know that this will be beneficial to other users!