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Author Topic: Cannot add printer  (Read 935 times)

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Offline Joe50

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Cannot add printer
« on: December 22, 2008, 07:27:30 PM »
Every time i go to START, PRINTERS and FAX, and I want to add or delete a printer i get the following message "THE PRINT SPOOLER IS NOT RUNNING". I am also not capable of printing. Can any one help me please.
Compliments of the season to all
Thanks

Offline Dolphin

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Re: Cannot add printer
« Reply #1 on: December 22, 2008, 07:39:36 PM »
Joe,

Click START button, click RUN.  In box type "services.msc" without quotes. Hit enter.

Services console should pop up.

Scroll down services list until you come to "Print Spooler".  Highlight and right click on it.

Click "Properties".

A status screen will pop up.  Set "Start Up Type" to automatic.

Click "Apply" at bottom of screen.

Click "OK".

Exit from service console.

Reboot system.

Print Spooler should now be running.

Hope this helps.

Now go have a great day and a very Merry Christmas and a totally Happy New Year.

Bill   ;D

Offline Joe50

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Re: Cannot add printer
« Reply #2 on: December 23, 2008, 06:17:43 AM »
Dolphin, I have tried that and it does`t work at all, ?i always get the same answer. Thank for the help.
Joe50

Offline Spawn

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Re: Cannot add printer
« Reply #3 on: December 23, 2008, 06:41:21 AM »
First, when you check the print spooler service ( I know you said it is set to automatic), have you tried to hit start to see if it begins?  Also check the dependancies and make sure they are running as well.

If that is all squared-away, try this.  Now, being that this is XP I can't remember exactly how to get there ( I use Vista), but I think you right-click on My Computer, select Properties, select Advanced, and go to the Data Execution portion. Select to turn on DEP, and then select add.  In the box provided enter this: C:\WINDOWS\system32\spoolsv.exe

This has worked before, so it will be worth a try. 

Spawn

Offline Joe50

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Re: Cannot add printer
« Reply #4 on: December 23, 2008, 10:33:19 AM »
Thank you all for your help, it is finally fixed.Compliments of the season to all.Joyeuses Fete a Tous.Joe50

Offline Spawn

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Re: Cannot add printer
« Reply #5 on: December 23, 2008, 01:34:19 PM »
Thank you all for your help, it is finally fixed.

It would benefit the community and future visitors who may have the problem if you explained what exactly fixed the problem.

Spawn

Offline Joe50

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Re: Cannot add printer
« Reply #6 on: February 12, 2009, 01:01:35 PM »
I got a technician to come home and have a look at the problem. I do not know what he did but what ever he did fix the problem. I no longer have any problem with adding or removing any printers.